Stay Safe
Stay Safe when using Help4Me
Protect your identity
It's never a good idea to give out any personal details online, people online may not be who they say they are. Details you should never give out online include your:
- email address
- home address
- mobile phone number
- school
- passwords
If you are unsure always check with a parent or carer first.
Stay confidential when using the Help4Me website
When you visit webpages, their addresses are stored in temporary folders on your computer's hard drive. If people want to see which websites you've been to, all they need to do is look at the files in these folders. To keep them from being able to do this, you will need to:
- delete all temporary internet files from your computer
- delete all the links in your history folder
Don't worry - deleting these files and links isn't difficult. Here's what you need to do:
When in Internet Explorer go to the menu bar at the top of the page. It looks like this:
1. Click on Tools.
2. Go to the bottom of the dropdown menu and click on Internet options. This
will open a box with the names of several different sections along the top. You
will already be in the section called General, which is where you want to be.
3. In the middle of this box is a section called Temporary Internet Files.
Click on the button marked Delete files.
4. When the box pops up, tick the Delete all offline content box and then click
OK.
5. When your computer finishes deleting your temporary internet files, you will
be back in the General Internet Options box.
6. Click on the Clear History button.
7. A dialog box will ask you if you want to delete all items in your history
folder. Click Yes.
8. Click OK to close the Internet Options box.
You have now deleted all your temporary internet files and all the links in
your history folder. If you are worried about getting in trouble for visiting
this site or any others, do this each time you visit.
Telephoning an organisation
When calling an organisation to ask for advice or arrange an appointment dial 141 before the telephone number to hide the number you are calling from.
Visiting an Organisation
If you arrange an appointment, don't go alone take a trusted friend or adult. Always let someone responsible know where you are going.
Tell us about your experiences
Tell us about your experiences, are you happy with the information or advice you have received?
We want to know how the services you are using perform. Are you happy? Was the advice you received useful? Did you feel comfortable? Use the feedback form on this site to tell us.